DIM Reise – a business unit of drive in motion – Automotive Events GmbH · Eisenerzstrasse 5, CH-7320 Sargans, Switzerland · contact@drive-in-motion.com
Status: July 2026
Preamble
DIM Reise is not a classic travel agency but a combination of Destination Management Company (DMC), travel and event organiser, concierge service, classic-car/supercar event organiser and incentive agency for high-end automotive experiences in Switzerland and the neighbouring Alpine region. These Terms govern all contractual relationships between DIM Reise (“DIM Reise” or “we”) and its customers, regardless of whether a service is provided as package travel, as a brokered individual service, or as an individually agreed event/incentive service for corporate clients.
Part I — General Provisions
§1 Scope of Application
(1) These Terms apply to all contracts between DIM Reise and its customers for travel, event and mobility services, in particular individual trips, group trips, incentive trips, Driving Experiences, classic-car tours and related component services such as hotel and restaurant bookings.
(2) They apply to private customers (consumers) and corporate clients alike, unless otherwise agreed in writing in an individual case. For corporate clients with individually negotiated framework contracts, the provisions of that framework contract prevail over these Terms in the event of conflict.
(3) The rental of vehicles is additionally governed by the separate General Rental Conditions of drive in motion – Automotive Events GmbH, which form an integral part of any booking that includes a vehicle rental.
§2 Definitions
“DIM Reise”: the business unit of drive in motion – Automotive Events GmbH for travel, event and incentive services. – “Customer”: the person or organisation booking a service, and all participants listed in the booking. – “Package Travel”: a combination of at least two travel services (transport, accommodation, or another tourist service making up a significant part of the overall service) at a total price within the meaning of Art. 1 of the Federal Act on Package Travel (PRG, SR 944.3).
“Driving Experience”: a driving experience designed by DIM Reise involving sports, luxury or classic cars on public roads, Alpine passes or, where separately indicated, on race tracks. – “Incentive Trip”: a trip or event booked by a corporate client for its employees, customers or business partners for motivational, reward or marketing purposes. – “Roadbook”: the route plan prepared by DIM Reise, including schedule, waypoints and notes.
“Third-Party Provider/Service Provider”: hotels, restaurants, ferry companies, race tracks, guides and other third parties engaged or arranged by DIM Reise. – “Unavoidable and Extraordinary Circumstances”: circumstances beyond the control of the party invoking them, the consequences of which could not have been avoided even if all reasonable precautions had been taken (replaces the older term “force majeure”).
§3 Conclusion of Contract
(1) Bookings are made in writing, including by e-mail or via an online booking form, and constitute a binding offer by the customer. (2) The contract is concluded upon receipt of DIM Reise’s written confirmation. If the confirmation differs from the content of the booking, it constitutes a new offer by which DIM Reise is bound for ten days; the contract is concluded on this basis unless the customer objects within this period or makes a deposit payment.
(3) For online bookings, DIM Reise confirms receipt promptly on a durable medium. (4) The applicant is liable for all contractual obligations of the fellow travellers registered by them as if they were their own.
§4 Scope of Services
The scope of contractual services is determined by the individual service description, the offer and the booking confirmation. General information on the website, in brochures or on social media channels is non-binding unless expressly made part of the contract. Side agreements and changes require written form.
§5 Brokerage or Own Organisation
(1) DIM Reise transparently indicates in the offer and confirmation whether it provides a service as organiser under its own responsibility (“Own Organisation”) or merely arranges a third-party service (“Brokerage”).
(2) For services under Own Organisation, DIM Reise is liable for the contractual performance of all component services. For pure brokerage, the customer contracts directly with the third-party provider; DIM Reise is liable only for careful selection and arrangement, unless the booking constitutes package travel within the meaning of §2, combining at least two services at a total price.
Part II — Types of Trips and Events
§6 Individual Trips
Individual trips are bespoke programmes tailored for a single customer or a small, closed group (e.g. families, groups of friends). The itinerary, choice of vehicles, accommodation and additional services are agreed individually with the customer and set out in a binding travel programme, which becomes part of the contract.
§7 Group Trips
(1) Group trips are aimed at a predefined group of participants (e.g. car clubs, groups of friends) with a shared programme; a minimum number of participants applies under §18. (2) The group leader is liable to DIM Reise for the complete and timely submission of participant data and for payments, unless otherwise agreed.
§8 Incentive Trips
(1) Incentive trips are organised for corporate clients as a reward, motivational tool or marketing instrument for their employees, customers or business partners. (2) They are regularly booked on the basis of an individually negotiated framework contract; in this case §47 applies accordingly. (3) The corporate client ensures that the participants it names are informed about the itinerary, any risks (particularly for Driving Experiences) and their own obligations under these Terms.
§9 Driving Experiences
(1) Driving Experiences involve driving sports, luxury or rental cars as part of a tour designed by DIM Reise on public roads, including Alpine passes, or, where expressly agreed, on closed circuits/race tracks. (2) On public roads, the applicable national road traffic regulations apply; for race tracks, §41 additionally applies. (3) §29 applies to damage to rental vehicles.
§10 Classic-Car Tours
(1) Classic-car tours involve historic vehicles that, due to their design, carry an increased risk of technical failure (§33) and require a particular style of driving. (2) By booking, participants confirm that they are aware of the specific handling characteristics of historic vehicles (e.g. braking behaviour, absence of driver-assistance systems). (3) DIM Reise gives no warranty as to the authenticity of individual components unless expressly agreed.
Part III — Component Services and Third-Party Providers
§11 Hotel Bookings
(1) Hotel bookings are made either as part of package travel (Own Organisation) or as brokerage in the name and for the account of the customer. (2) Hotel categories follow the classification customary in the relevant country; DIM Reise is not liable for discrepancies between national classification standards. (3) Individual hotels’ cancellation terms may differ from these Terms and will be communicated before booking.
§12 Restaurant Services
(1) Restaurant reservations are organised by DIM Reise, generally as brokerage in the customer’s name, unless part of package travel. (2) Dietary requirements, allergies or intolerances must be notified to DIM Reise at least five working days before the relevant event; DIM Reise passes this information on but is not liable for its implementation by third parties.
§13 Third-Party Providers in General
(1) For services that are recognisably merely brokered (ferries, external guides, race-track operators, museums), the relevant third-party provider’s terms additionally apply and are available on request. (2) DIM Reise selects third-party providers carefully but is not liable for their fault unless the booking constitutes package travel within the meaning of §2.
Part IV — Prices and Payment
§14 Prices
(1) All prices are quoted in Swiss francs (CHF) unless expressly stated otherwise, plus statutory VAT. (2) The first offer within a business relationship is non-binding and free of charge; for further, detailed offers, DIM Reise may charge a concept fee, the amount of which is communicated in advance.
§15 Payment Terms
(1) Unless otherwise agreed in writing, a deposit of up to 80% is due no later than four weeks before the start of the service; depending on advance costs, DIM Reise may require up to 100%. (2) The balance is due upon receipt of the final invoice or by the start of the service at the latest. (3) In the event of late payment, the customary default interest rate of 5% applies.
§16 Price Changes under Swiss Package Travel Law
(1) Where package travel is involved, DIM Reise may only increase the price if the contract expressly provides for this and the increase directly results from a change in transport costs, taxes, fees or exchange rates. (2) The increase must be communicated clearly and comprehensibly on a durable medium no later than 20 days before the start of the trip; if the relevant costs decrease, the saving is passed on accordingly.
(3) If the increase exceeds 8% of the original trip price, the customer may withdraw without compensation within a reasonable period. (4) For individually negotiated corporate and incentive engagements under §8, the price-adjustment clauses agreed in the framework contract take precedence.
§17 Programme Changes
(1) Minor programme changes that become necessary after conclusion of the contract for organisational, traffic-related or weather-related reasons are permissible provided they do not materially affect the overall character of the trip (see also §§32–38). (2) Material changes are communicated promptly; where the change is significant, the customer may withdraw free of charge or request an equivalent alternative.
Part V — Number of Participants, Rebooking and Withdrawal
§18 Minimum Number of Participants
(1) For group, incentive and route events, a minimum number of participants may be specified in the booking confirmation. (2) If this number is not reached, DIM Reise may withdraw without compensation no later than 20 days before the event; amounts already paid are refunded in full. There is no claim for damages.
§19 Rebooking
Rebookings (date, vehicle, accommodation category, etc.) are possible, against the applicable processing fee, up to the deadline stated in the relevant offer before the start of the event; thereafter, rebookings are treated as a cancellation followed by a new booking under §21.
§20 Substitute Participants
Up to the start of the event, the customer may name a substitute participant, provided that person meets the participation requirements (including a valid driving licence under §31 and minimum age). DIM Reise may object to the change for legal, insurance-related or organisational reasons; the customer bears any additional costs.
§21 Withdrawal by the Customer
(1) The customer may withdraw from the contract in writing at any time before the start of the event; the decisive factor is receipt by DIM Reise. (2) Compensation is calculated as a flat rate (in each case before the start of the event): up to the 90th day 30% · up to the 60th day 50% · up to the 30th day 70% · up to the 15th day 80% · from the 14th day or on the day of the event 90–100%. (3) The customer remains free to prove a lower loss; DIM Reise reserves the right to prove a higher loss (e.g. differing cancellation costs charged by hotels, race tracks or guides).
§22 Withdrawal by DIM Reise
DIM Reise may withdraw from the contract: a) without notice in the event of late payment or non-compliance with material contract terms; b) without notice if a participant significantly disrupts the event despite a warning, violates §40, or acts in breach of contract; c) if the minimum number of participants is not reached (§18); d) in cases of unavoidable and extraordinary circumstances (§23). In cases a) and b), the schedule under §21(2) applies accordingly; in cases c) and d), payments already made are refunded less the value of services already rendered.
§23 Unavoidable and Extraordinary Circumstances
(1) These include, in particular, natural disasters, epidemics/pandemics, official orders, border closures, strikes, acts of war or terrorism, and sudden, unforeseeable route closures (e.g. Alpine pass closures due to snowfall or landslides). (2) If the trip or event is significantly affected by such circumstances, either party may withdraw without compensation before the start; amounts already paid are refunded less demonstrably incurred, non-recoverable costs. (3) Circumstances arising after the start of the event entitle DIM Reise to adapt the programme (§17); there is no claim for damages in this case, without prejudice to the refund of component services not rendered.
Part VI — Insurance, Cooperation, Liability
§24 Insurance
(1) The customer and participants are responsible for their own insurance cover, in particular accident, health, trip-cancellation and personal liability insurance. (2) DIM Reise expressly recommends taking out trip-cancellation/curtailment insurance and, for Driving Experiences, extended accident and disability insurance. (3) For rental vehicles, the insurance terms of the General Rental Conditions apply; scope and excess amounts are communicated before departure (§39).
§25 Duty to Cooperate
The customer and participants are obliged to follow the instructions of the guides and safety personnel, observe the roadbook, and, in the event of disruptions, contribute to their resolution to the extent reasonable.
§26 On-Site Complaints
(1) Defects must be reported promptly on site to the guide present or the DIM Reise contact person, so that remedial action can be taken. (2) If the customer culpably fails to make a possible and reasonable on-site report, this may be taken into account when assessing later claims; the deadline for subsequent written complaints (14 days after the end of the trip, Art. 12 PRG) remains unaffected.
§27 Liability
(1) DIM Reise is liable for the proper performance of all contractually agreed services provided under Own Organisation, regardless of whether it or a service provider performs the service. (2) In the case of pure brokerage, DIM Reise is liable only for the careful selection of the third-party provider. (3) For personal injury, DIM Reise is liable under the statutory provisions without any monetary limit, to the extent required by mandatory law.
§28 Limitation of Liability
(1) Otherwise, DIM Reise’s liability for property damage is limited to three times the price of the event, provided the damage was not caused intentionally or through gross negligence. (2) For events with special risks (Driving Experiences, race-track events under §41), this limitation may be confirmed by a separate, express declaration from the customer. (3) DIM Reise is not liable for damage resulting from participants acting on their own initiative in breach of instructions.
§29 Vehicle Damage
(1) Damage to rental vehicles is primarily governed by the separate General Rental Conditions. (2) The driver is liable up to the agreed excess (§39), provided the damage was not caused intentionally or through gross negligence; in cases of gross negligence or breach of the usage terms (e.g. driving under the influence, prohibited manoeuvres), the limitation of liability does not apply. (3) Damage must be reported immediately to the guide or DIM Reise and, where necessary, to the police.
§30 Traffic Offences
Fines, penalty notices and other sanctions for traffic offences committed during the event are borne by the driver at fault. DIM Reise is entitled to pass on driver data to the authorities on request, to the extent legally required.
§31 Driving Licence Requirement
(1) Each driver must present, before departure, a valid driving licence sufficient for the vehicle and country concerned, and must meet the required minimum age. (2) Driving licences not issued in Latin script must be presented together with an international driving licence or a certified translation. (3) If a valid driving licence is not presented, DIM Reise may refuse participation as a driver; there is no entitlement to a refund in this case.
Part VII — Specific Provisions for Automotive Events
§32 Vehicle Substitution
DIM Reise reserves the right to replace a booked vehicle with an equivalent or higher-value model for technical, organisational or safety-related reasons. There is an entitlement to a specific vehicle model only where this has been expressly confirmed in writing.
§33 Technical Defects
In the event of technical defects, particularly in historic vehicles (§10), DIM Reise arranges replacement mobility or a programme adjustment to the extent reasonable. There is no claim for damages due to defect-related programme changes, provided DIM Reise has properly maintained the vehicle.
§34 Weather
Weather conditions (e.g. snowfall on Alpine passes, thunderstorms, storms) may require a short-notice adjustment to the route, schedule or vehicle deployment. Such adjustments constitute a permissible programme change (§17) and generally do not give rise to a price reduction, provided an equivalent alternative is offered.
§35 Alpine Passes and Route Closures
Alpine passes may be closed depending on the season or weather. DIM Reise plans routes based on the information available at the time of planning but is not liable for short-notice closures ordered by third parties (road authorities); in such cases, an alternative route is organised.
§36 Ferries, Tolls and Border Crossings
(1) Ferry crossings and toll charges are, unless expressly included in the trip price, itemised separately and passed on to the customer. (2) For border crossings, participants are themselves responsible for valid travel documents, vehicle papers and any required customs formalities; DIM Reise provides information on this in good time before departure as part of the booking documents.
§37 Roadbooks and Guides
The roadbook prepared by DIM Reise and the instructions of the accompanying guides are binding on all participants. Deviations from the roadbook on a participant’s own initiative are at that participant’s own risk.
§38 Radios
Where radios are used for route communication, participants must handle them with care and return them in full at the end of the event; the replacement value will be invoiced in the event of loss or damage.
§39 Excess Amounts
For damage to rental vehicles, the excess per claim stated in the relevant offer or the General Rental Conditions applies. The excess is not waived merely by participating in an organised tour, provided the damage was caused by the driver.
§40 Exclusion from Participation for Alcohol or Dangerous Driving
(1) Driving under the influence of alcohol (a 0.0‰ limit applies upon taking over a vehicle from DIM Reise) or other intoxicating substances is prohibited. (2) DIM Reise may exclude, without notice, participants who, despite a warning, engage in dangerous, reckless driving or driving in violation of road traffic regulations. There is no entitlement to a refund in this case; DIM Reise’s further claims for damages remain reserved.
§41 Motorsport and Race-Track Events
(1) For events on closed circuits or race tracks, the relevant track regulations and any liability waivers of the track operator additionally apply and must be signed separately before participation. (2) DIM Reise expressly points out that driving on race tracks carries an increased risk of personal injury and property damage beyond the usual risk of road traffic.
Part VIII — Data Protection, Intellectual Property, Final Provisions
§42 Data Protection
(1) DIM Reise processes personal data of customers and participants in accordance with the revised Swiss Federal Act on Data Protection (FADP, in force since 1 September 2023) and, to the extent customers residing or staying in the EU/EEA are affected, or goods/services are specifically targeted at the EU/EEA market, the General Data Protection Regulation (GDPR).
(2) The full privacy policy is available at https://www.drive-in-motion.com/datenschutzerklaerung/ and contains information on the controller, purposes of processing, recipients (e.g. hotels, vehicle insurers) and the rights of data subjects (access, rectification, erasure, data portability). (3) Personal data is passed on to service providers only to the extent necessary for the performance of the contract.
§43 Intellectual Property
Travel and event concepts, roadbooks, route designs and scripts specifically developed by DIM Reise remain DIM Reise’s intellectual property. Reproduction, transfer to third parties or reuse outside the specific engagement requires prior written consent.
§44 Photo and Video Recordings / Social Media
(1) During events, DIM Reise regularly creates photo and video material for its own public relations purposes (website, social media, YouTube channel). (2) Participants are informed about such recordings before the event and may object at any time, without formality, to the use of recordings in which they are recognisable; DIM Reise will take such objections into account to the extent technically and economically reasonable. (3) For corporate clients with a framework contract (§8), the usage-rights provisions agreed therein take precedence.
§45 Jurisdiction
The place of jurisdiction for disputes arising from or in connection with these Terms is Sargans/Switzerland, canton of St. Gallen, unless mandatory consumer-protection provisions (§47) provide otherwise. For customers who are merchants or legal entities under public law, Sargans/Switzerland is the exclusive place of jurisdiction.
§46 Governing Law
These Terms and all contracts between DIM Reise and its customers are governed by substantive Swiss law, in particular the Swiss Code of Obligations (CO) and the Federal Act on Package Travel (PRG, SR 944.3), excluding conflict-of-laws rules and the UN Convention on Contracts for the International Sale of Goods (CISG). The EU Package Travel Directive (Directive (EU) 2015/2302) serves DIM Reise as guidance for dealing with customers from the EU and in cross-border situations, without giving rise to any direct legal obligation on DIM Reise as a Swiss company.
§47 Mandatory Consumer-Protection Provisions in Cross-Border Contracts
(1) Where a customer with habitual residence in an EU/EEA member state books with DIM Reise as a consumer, the choice of law under §46 cannot have the effect of depriving the customer of the protection afforded by the mandatory consumer-protection provisions of their state of residence, to the extent DIM Reise directs its activities to that state (e.g. through targeted advertising or multilingual offers).
(2) Within this framework, DIM Reise voluntarily aligns itself with core principles of the EU Package Travel Directive (including pre-contractual information duties and withdrawal rights), to the extent compatible with Swiss law as the governing legal framework. (3) This clause does not constitute a conclusive legal opinion for any individual case; for cross-border disputes, it is recommended to obtain legal advice in the customer’s state of residence.
§48 Severability Clause
Should any individual provisions of these Terms be or become invalid, the validity of the remaining provisions shall remain unaffected. The invalid provision shall be replaced by a provision that comes closest to the economic purpose of the invalid provision.
Status: July 2026